Terms and Conditions

Terms and conditions for the use of e-rugs.co.uk

Your access to and use of the e-Rugs website is subject to the following Terms and Conditions which, by accessing and browsing this site, you accept with your general usage of the site. You accept these terms and conditions in full. If you disagree with any part of these terms and conditions, please do not continue and write an email to us specifying your concern at contact@e-rugs.co.uk By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). We may revise these Conditions from time-to-time. Please check this page regularly to ensure you are familiar with the current version.

Terms of Sale

We reserve the right to cancel any order in the event that the goods are unavailable, mispriced or cleared funds are not received.

Description of products

Each product purchased is sold subject to its Product Description which sets out additional Specific Conditions related to that Product, without limitation, terms and conditions concerning estimated dispatch dates and times, warranties, after-sales service and guarantees.

We will take all reasonable care to ensure that all details, descriptions and prices of products appearing on our website are correct at the time when the relevant information was entered onto the system. Although we aim to keep the website as up to date as possible, the information including Product Descriptions and stock availability appearing on this website at a particular time may not always reflect the position exactly at the moment you place an order.

Please take into consideration that all the sizes stated on our website are approximate and the colors in product images may appear slightly different depending on the resolution and settings of your device screen, of which we cannot be held responsible

Child Safety – read more about blinds and child safety for checkout.

Pricing policy

The price you pay is the price displayed on this website at the time while we try and ensure that all prices on our website are accurate, errors may occur from time to time. If we discover an error in the price of a product(s) you have ordered we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or canceling it. Therefore, we cannot confirm the price of a product until your order is accepted in accordance with our Terms of Sale. If we are unable to contact you within 48 hours we will treat the order as canceled. If you cancel the order, you will receive a full refund.

If the online price of the product(s) is reduced after you have placed your order, but before you have received the order, we will happily honor this price reduction. Please contact us for assistance.

Price Promise

We offer the lowest price promise to our customers. If you find the exact same product cheaper on any other website, we guarantee to beat it by 10% of the difference.

Please fill in the Price Guarantee form within 14 days of your purchase to redeem this offer.


e-Rugs accepts payment by credit or debit cards registered to a UK address, or PayPal and Amazon Payment accounts registered to a UK address.

We will take all reasonable care to keep your order and payment details secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third-party gains unauthorized access to any data you provide when accessing or ordering from our website.


For full details on costs and timings, read our delivery information.

We try to fulfill orders as quickly as possible. We will inform you if an item is temporarily out of stock. We do not ship part orders, and we may cancel out of stock items from your order to enable us to ship the remaining items.

All deliveries must be deliverable to the address stated, however, special instructions can be given i.e. deliver to your office, neighbour, etc. All delivery instructions must be agreed at the time of placing the order.

An invoice will be dispatched with the goods. Keep your receipt safe as this can be used as support to proof of purchase for any return you wish to make to one of our stores.


All rights including copyright in this website are owned by or licensed to e-Rugs. Any use of this website or its contents, including copying or storing in whole or part, other than for your own personal, non-commercial use is prohibited without the written consent of e-Rugs. You may not modify, distribute or re-post anything on this website for any purpose without express permission.

Lawful purpose

The website may be used only for lawful purposes and in a lawful manner. You agree to comply with all applicable laws, statutes and regulations regarding the website and any transactions conducted on or through the website.


No waiver by us shall be construed as a waiver of any proceeding or succeeding breach of any provision.


Each provision of the Conditions shall be construed as separately applying and surviving even if for any reason one or other of those provisions is held to be inapplicable or unenforceable in any circumstances.

Cancellations by the Customer

In case we receive a cancellation notice and the order has not been shipped by us, we shall cancel the order and refund the entire amount. The orders that have already been shipped out by us will not be cancelled and you will have to check our return policy on those orders. The customer agrees not to dispute the decision made by e-rugs.co.uk and accept e-rugs.co.uk 's a decision regarding the cancellation.

Electronic Communications

When you visit the Site or send emails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by email or by posting notices on the Site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.